Desktop Support

At Cyenet we offer a comprehensive ‘Desktop Support’ service.  This basically means that for our managed partnersclients  we can manage all their PC’s, Laptops and Mobile devices.  We believe in providing a flexible and response solution for our partner.

Why  We Are The Best?

Using our secure Remote Desktop software, we can deal with any issue quickly and efficiently.   With this solution we can fix most software based problems, whilest talking to the user to understand the issue they are having.  It is like the technician being there in person.
If our technician cannot fix the  issue remotely, becuase there is no internet, so we cannot connect to user device or if there is a deeper underlying hardware problem.

We can send out a technician, who will then come and fix any issues onsite, and if needed evaluate with you what the next best step is, if we need to take the hardware away.

By ensuring a quick and efficient response time, and our friendly and professional manner.  Your users and business will experience little downtime and considerable reduced frustration.

Desktp Services At A Glance

  • Fully managed desktop solutions
  • Support Types
  • Project Based Support

Reaction To Our Remote Support

Cyenet Desktop Support Success

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