[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_2″ last=”no” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””][fusion_title size=”1″ content_align=”left” style_type=”default” sep_color=”” margin_top=”” margin_bottom=”” class=”” id=””]Desktop Support[/fusion_title][fusion_text]At Cyenet we offer a comprehensive ‘Desktop Support’ service. This basically means that for our managed partnersclients we can manage all their PC’s, Laptops and Mobile devices. We believe in providing a flexible and response solution for our partner.[/fusion_text][/fusion_builder_column][fusion_builder_column type=”1_2″ last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””][fusion_title size=”3″ content_align=”left” style_type=”none” sep_color=”” margin_top=”” margin_bottom=”” class=”” id=””]Why We Are The Best?[/fusion_title][fusion_accordion divider_line=”” class=”” id=””][fusion_toggle title=”Remote Desktop Support” open=”no”]Using our secure Remote Desktop software, we can deal with any issue quickly and efficiently. With this solution we can fix most software based problems, whilest talking to the user to understand the issue they are having. It is like the technician being there in person.[/fusion_toggle][fusion_toggle title=”Onsite Support” open=”no”]If our technician cannot fix the issue remotely, becuase there is no internet, so we cannot connect to user device or if there is a deeper underlying hardware problem.
We can send out a technician, who will then come and fix any issues onsite, and if needed evaluate with you what the next best step is, if we need to take the hardware away.[/fusion_toggle][fusion_toggle title=”Satisfied Staff” open=”no”]By ensuring a quick and efficient response time, and our friendly and professional manner. Your users and business will experience little downtime and considerable reduced frustration.[/fusion_toggle][/fusion_accordion][/fusion_builder_column][fusion_builder_column type=”1_4″ last=”no” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””][fusion_title size=”4″ content_align=”left” style_type=”none” sep_color=”” margin_top=”” margin_bottom=”” class=”” id=””]Desktp Services At A Glance[/fusion_title][fusion_checklist icon=”fa-desktop” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][fusion_li_item icon=””][fusion_popover title=”Fully Managed Desktop” title_bg_color=”” content=”We take 100% responsibility for your environment;” content_bg_color=”” bordercolor=”” textcolor=”” trigger=”hover” placement=”” class=”” id=””]Fully managed desktop solutions[/fusion_popover][/fusion_li_item][fusion_li_item icon=””][fusion_popover title=”Support Types” title_bg_color=”” content=”There are two support types, SLA or Pay-As-You- Go ” content_bg_color=”” bordercolor=”” textcolor=”” trigger=”hover” placement=”” class=”” id=””]Support Types[/fusion_popover][/fusion_li_item][fusion_li_item icon=””][fusion_popover title=”Project Based Support” title_bg_color=”” content=”This is where you can utilise our technical support staff and escalate problems or work on projects as and when you need, such as;- PC moves or new installs, Software operating system upgrades, Securily wiping PC as they are being discarded and so much more.” content_bg_color=”” bordercolor=”” textcolor=”” trigger=”hover” placement=”” class=”” id=””]Project Based Support[/fusion_popover][/fusion_li_item][/fusion_checklist][/fusion_builder_column][fusion_builder_column type=”3_4″ last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””][fusion_title size=”4″ content_align=”right” style_type=”default” sep_color=”” margin_top=”” margin_bottom=”” class=”” id=””]Reaction To Our Remote Support[/fusion_title][fusion_imageframe lightbox=”no” gallery_id=”” lightbox_image=”” style_type=”none” hover_type=”none” bordercolor=”” bordersize=”0px” borderradius=”0″ stylecolor=”” align=”none” link=”” linktarget=”_self” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” hide_on_mobile=”no” class=”” id=””] 
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